Reviews

Reviews

Here is a small selection of unsolicited communications and Google Reviews we have received from our customers. From all across Sydney and beyond, we have been vacuuming, cleaning, extracting dust, lead and asbestos and installing our products for families and businesses. One wouldn’t expect that our kind of work would inspire anyone to write thank you letters, but when you consider that home is where the heart is, the feeling of knowing that your roof is safe, clean and playing a critical part in keeping your home cool in summer and warm in winter, saving on energy bills and improving every day comfort, perhaps it is understandable.

 

A D
A D
04:04 02 Mar 23
Insulvac did an excellent job and removed filthy, ancient roof insulation batts, vacuumed the entire roof space & laid new insulation batts - all through a challengingly-small bedroom ceiling hatch. Great communication from Delphine prior to job. The guys were very organised, worked tirelessly on a very hot day & did a very thorough post-job clean up. Photo's of the completed attic were supplied. Highly recommended.
Ian Cashen
Ian Cashen
04:06 24 Sep 22
I used insulvac to clean my roof space and install insulation. They visited and quoted in advance so there were no surprises when the day came for install. The team did a great job and I would recommend them
Richard Armitage
Richard Armitage
01:16 22 Aug 22
Insulvac cleaned out and insulated the roof space of our large 120 year old Balmain home. It was a task done in a confined space with a roof full of a century of dust, degraded foam insulation and redundant ac ducting. They did a really good job in difficult circumstances.
Shane Chronopoulos
Shane Chronopoulos
21:21 10 Aug 22
Extremely professional from discussion regarding work required, giving advice on best and most cost effective options, excellent communication throughout. Team turned up on time and completed the work as described. Highly recommended all round.
Devika Wignarajah
Devika Wignarajah
02:34 16 Jun 22
Found this business by Google search and first point of contact was Delphine, she said we can compare their quote with others. But the moment Gavin stepped into our house my husband and I had no second thoughts. We will not consider Gavin as a businessman, he is a kind soul with full of honesty and integrity. He patiently waited for our insurance company to make the final decision. Also he went out of his way to help us to fix some part of our roof. His very hard working team Michael and Nathaniel spend hours in our roof cavity makesure it's cleaned( I don't think ever been cleaned before) and all the insulations are installed correctly. Thank you Gavin and team for your great service , most of all your kindness and support.
Christina Wilmot
Christina Wilmot
03:55 15 Feb 22
The team at Insulvac have been excellent. Great communication and the chaps did an excellent job vacuuming the roof space and insulating. Would recommend highly.
Richard Zhang
Richard Zhang
05:11 10 Feb 22
Gavin and Delphine were super professional and helpful. Always easily contactable and offered fantastic service. Highly recommended!
Tina Bianchini
Tina Bianchini
00:21 25 Nov 21
Very efficient, prompt and friendly team; explained process of removing old insulation/disposal/vacuuming and replacing new insulation; very accommodating; allay any concerns.
Cheryl Webster
Cheryl Webster
03:15 02 Nov 21
The Insulvac team worked very hard and efficiently to clean out 90 years of dust and rubbish from the ceiling space of our recently purchased old house, and replace the ceiling insulation. Highly recommended!
Stephen Dunn
Stephen Dunn
23:46 13 Oct 21
Very attentive service from the booking to the texts to say the guys were on their way including being able to track their arrival. Lets be honest, its a very dirty and challenging job especially in summer. They were a great bunch of guys, very friendly and got on with the job. Very thorough cleaning of the roof space and then extremely thorough putting in the new insulation. I would thoroughly recommend them. I wouldn't go anywhere else and have already suggested them to some friends.
Mark DC
Mark DC
20:10 08 Oct 21
Great service from Delphine from first contact. Quoting was prompt and pricing reasonable. On the day of our roof space cleaning, Ray was polite and his work was excellent. After seeing how big the job was and the equipment they use I feel ridiculous for even considering doing it myself. I recommend their services and use again in the future
Michelle Cottrell
Michelle Cottrell
03:10 20 Aug 21
We had Insulvac over to replace our 30+ old insulations through another company (dust-proof attic installation). Gavin and his team are absolutely brillaint at what they do. They are thorough, trustworthy, professional and extermely easy to deal with. I am so happy with their service and I will not hesitate to reommend them to anyone who's looking for insulation replacement and roof space vacumming. Thank you Gavin and Team!
gregory hogg
gregory hogg
05:57 05 Aug 21
Great job, great guys. Very efficient. Would recommend them every time.
Andy Lumb
Andy Lumb
07:40 17 May 21
Insulvac installed insulation for us and we are so impressed and cannot recommend them enough. From start to finish everyone was so professional, helpful and efficient. All the staff were friendly and the work was of a very high standard , often going above and beyond.Thank you so much to Delphine and the team!Andy and Amber.
Graeme Kethel
Graeme Kethel
01:18 02 May 21
I had a roof space that hadn't been touched in over 20 years. The team came, vacuumed non-stop for 7 hours, insulated it and left it spotless. Plus they took all the rubbish with them and cleaned up. Highly recommended.
Janine Gaynor
Janine Gaynor
00:00 01 Apr 21
What a great company to deal with. Such a relief to have this job done. The guys were friendly and professional. I was well looked after. A safe, reliable company to deal with.
Karen Borg
Karen Borg
01:54 23 Mar 21
Insulvac from my experience were very professional from my first phone call with Delphine who could not have been more helpful and looked after me the entire job. The Manager Gavin looked after the job & spoke to me personally. His team of workmen were very hard workers & just the nicest group of tradesmen I have had at my house. They all were interested in the job and cared about the fact that I had problems with the old insulation in my roof and needed it removed urgently and Gavin booked me in within a couple of days.Just cannot Thankyou all enough and I am so glad I chose Insulvac - just outstanding!
Steve T
Steve T
23:25 19 Mar 21
Gavin organised James and the team to vacuum and insulate the entire roof cavity. They were prompt, polite and friendly and were 100% on the work to be done. They left the site clean and tidy. Highly recommend these guys for anyone wanting to have their roof cavity cleaned and insulated. Thanks guys for a job well done.
D Radford
D Radford
06:00 16 Feb 21
Gavin and the team were outstanding. Clear communications, arrived on time with no fuss. Job done, photos pre and post and nothing was too much trouble. You wouldn't have known that the team had been present at the end of the job, everything was spotless. Great team and an outstanding job.
Emma Powell
Emma Powell
04:21 03 Feb 21
The team at Insulvac were absolutely amazing to work with in the lead up - quick to quote and great communication. On the day the team really went above and beyond. It was 35 degrees and at one point they were going to stop and come back to finish, but they persevered and finished the job - all with a smile and great attitude. Really could not fault the team at all and definitely value for money.
Annemarie Grahl
Annemarie Grahl
06:33 15 Dec 20
All the reviews are true - everything from communication, invoicing and of course - insulation was friendly, efficient, courteous, timely and professional. Highly recommend.
Jilly C
Jilly C
22:34 16 Nov 20
Gavin and his team were friendly, prompt, efficient, reliable, clean, tidy and did a great job all round. They cleaned out difficult to access roof spaces at a difficult to access site. Our builder was most impressed with their work. The only small criticism: there was paint chipped off new paintwork in a couple of areas where the vacuum hose and bales were dragged in, which will need touching up, but that would have been difficult to avoid given the site topography and layout. Their work was fantastic and definitely gets 5 stars.
Hugh Jass
Hugh Jass
23:32 09 Sep 20
From beginning to end dealing with the team at Insulvac was seamless. Gavin came recommended from another trade I used and I can see why. Nothing was a problem. Gavins team of Brian, James, Kennedy on day 1 were absolutely friendly and professional. My wife commented that she wished more tradies would should be as upbeat as these guys. The job went on to a second day (11 bags of slate tiles) as there was more debris that originally thought. That’s when the big truck rolled in and did the heavy lifting. Ray and Mukhri jumped straight in and finished the job. Thanks again Gav.Hugh, Bexley
Belinda Calhoun
Belinda Calhoun
05:14 08 Jul 20
Insulvac is one of the few professional companies left that I have had the pleasure of working with.Work was completed in a timely manner with no supervision on my behalf. Workers were efficient and extremely polite ensuring the work was completed to an above average standard.Everyone I dealt with was very pleasant and bent over backwards to ensure my Client satisfaction.I cannot praise the entire team enough!Thank you Insulvac for making our home safe from Led and other chemicals again.Rate them 10/10.
Christophe _
Christophe _
07:09 09 Jun 18
May 30th 2017Gavin and his team did a terrific job of removing the old insulation, cleaning under the roof and installing new insulation in our family home. They took out 20 bags of rubbish (see pictures of the old yellow and pink insulations as well as debris under the roof), cleaned under the roof, patched the sarkings and put new R4.0 Earthwool insulation (see pictures of the brown insulation afterwards). They also installed an Airomatic to improve ventilation under the roof. They ensured the new insulation was well put so it is really effective and cleaned after themselves.They worked hard and provided excellent customer service, I would highly recommend them for any of your cleaning / insulation jobs.June 2018Sadly after having ducted airconditioning installed under the roof, the aircon people completely mocked up the great work that Gavin and his team did. I tried for nearly a year to get them to come and fix this without success. Emailing Gavin, within a few minutes I had a response from him and he offered to fix it, free of charge when his team would be in the area. Now that's what I call service!Today his team came, they were courteous, on time (I loved getting a SMS 45m before they arrived to warn me, the system also gave their position via a GPS tracker so you could check how far off they were from your house!) and fixed the insulation. They cleaned after themselves, but also removed some of the materials left under the roof by the aircon people as well as plugged back a roof fan that had been disconnected. So they went the extra mile! Within a few minutes of their departure, Gavin called to check on how the team went. Again amazing service.If you're looking for a terrific customer service, a job well done, at a fair price, then look no further than Insulvac!
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Latest Reviews

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☆☆☆☆☆

I’ve got my trusted sparkie in the attic space relocating some powerpoints and he is gobsmacked at the quality of your work!!!!! Your guys did stuff he says most just skip over. Again I want to thank you for the job you did! Cheers,

Bill

Miranda, 19 December 2022

☆☆☆☆☆

Hi Grace,

We recently used Insulvac to insulate our entire newly purchased home. Right from the start the service was fantastic!

Gavin was extremely accommodating and down to earth in his approach. The actual installation was smooth with no hiccups. All extremely professional!

We had builders working on our home at the time of the install that needed to get up into the roof after the job had been completed. They said the Insulvac job was extremely well done; very neat and very clean.

We have noticed a huge difference since the installation in terms of heat retention & look forward to a cooler summer.

We would highly recommend Insulvac to anyone & everyone! It was a great pleasure dealing with Gavin, Grace & the team!

Thank you! Cheers

Amy

Hunters Hill, 27 April 2017

☆☆☆☆☆

Hi Gavin

I engaged Insulvac (Gavin and his team) to vacuum the roof cavity which had layers of more than 40 years of dust. The team did a fantastic job and installed insulation. The team and the young lady in the office was very efficient and was prompt in their service. I strongly recommend them for the cleaning of roof cavity.

Thanks

Viva

Strathfield South, 27 April 2017

☆☆☆☆

Thank you for all your help. We are very pleased with the work that was done and will certainly be recommending Insulvac to friends and family.

Kind regards,

Emma

North Balgowlah

☆☆☆☆

We would like to thank Gavin and the Insulvac team for a really professional job they completed for us that included vacuuming, cleaning, insulation and adding a roof vent. They were prompt and courteous in providing a quotation as well as advising us on specific requirements. We are very satisfied with the workmanship and the completed job. We would recommend them as a company of first choice for all insulation, vacuuming needs.

Paul

Fairlight

☆☆☆☆☆

The guys were very professional and did a good job

John

Rozelle

☆☆☆☆☆

We would like to thank the Insulvac team for cleaning and insulating our roof cavity at our Summer Hill residence.

Gavin was prompt in providing a quotation as well as advising our specific requirements.

The team arrived on time and carried out the works in a courteous and professional manner.

We are very satisfied customers and can recommend the Insulvac team on doing a thorough job and providing a high level of service.

Nick

Summer Hill

☆☆☆☆☆

I’d like to add that the Ventis Ventilation that I had installed in the first place is now working beautifully with a clean roof and cavity and insulation!

Liz

Woolwich

☆☆☆☆☆

Thank you Gavin and Amit for a job that was as professionally organised and as efficiently carried out as your website promised. I am delighted with my clean, insulated roof cavity and enjoyed having you around!

Liz

Woolwich

☆☆☆☆☆

Raymond and Maher have just finished – very happy, very professional. They worked without a break…I have signed to say that we are happy with works Will recommend Insulvac

Paul

Russel Lea

☆☆☆☆☆

I thought if you’re interested to know, when I arrived home on Tuesday at 6:30pm the outside temperature in Bexley was 38 degrees and the inside temp of my home was 28.2 degrees. A favourable delta of 10 degrees. I switched on the AirCond and in 2 hours I had achieved 24 degrees with minimal humidity and that temp remained throughout the entire night. The ‘new’ insulation has assisted with reflecting the heat transfer immensely. Thanks again. Have a lovely time with your family.

Alexandra

Bexley

☆☆☆☆☆

My thanks to Gavin and the two workers for a fabulous job at Allan Street, Roseville Chase

Anne

Roseville Chase

☆☆☆☆☆

…Please pass my thanks on to Gavin and Ray for the great job. We can now continue with our renovations without worrying about what’s lurking in the ceiling 🙂

Jacqui

Woonona

☆☆☆☆☆

Thank you very much and big thanks to Gavin and his colleague for a fantastic job last Fri with the ceiling spaces! And for cleaning up previous mess there that was there from another day when the electrician cut into the ceiling. Extremely thorough and thoughtful! Greatly appreciate it and appreciate Gavin’s very professional, friendly and easy going, good humoured manner.

Margaret

Surry Hillls

☆☆☆☆☆

I want to thank Gavin and his team, especially Maher and Amit who are excellent tradesmen. The care and attention to detail was of the highest order. The insulation job at hand was challenging to say the least and I am pleased that I went with the right company to do the install.

Stephen

West Ryde

☆☆☆☆☆

Many thanks to Gavin and his team. Gavin came out and did a thorough inspection of what needed to be done. They did a great job cleaning out the roof space and installing downlight covers and new insulation. There were 8 gigantic bags of stuff taken out. Insulvac came out on time and I now have a clean roof cavity but more importantly there are proper downlight covers for safety reasons. I can thoroughly recommend Insulvac

Shirely

Leichhardt

☆☆☆☆☆

The first winter in our new home was very cold so we made ample us of heaters. However out subsequent electricity bill was shocking, so I started researching ways to insulate our home better such as ceiling insulation and underfloor insulation. This included web research, bouncing ideas off a builder mate and calling about half a dozen insulation providers to discuss our requirements.

The call to Gavin was one of the later calls I made to the insulation providers I had Googled and I was immediately struck by his in-depth knowledge of insulation, his sincerity and his willingness to explain the various insulation options open to us (unlike quite a few of his competitors whose sincerity and knowledge seemed more questionable). He also went above and beyond when it came to helping us choose the best type of underfloor insulation for our needs. Cost was also competitive, so it was very easy choice in choosing Insulvac to insulate our home, and they did a great job.

It’s rare to get such a trustworthy service at such competitive rates, so I have absolutely no hesitation in recommending Gavin and his Insulvac team to others, we are very happy.

Richard

Croydon

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CAVITY CLEANING

When work is done in your attic or on your roof most likely there is a mess left behind. Over time more mess accumulates in your roof space and this could weigh your ceilings down.

INSURANCE WORK

All our work is quality assurance guarantee. Insulvac takes pride in all aspects of our service delivery ensuring we leave you happy with our work and service.

VACUUMING SERVICES

We make your roof space hygiene our business! We are experienced certified dust removalists and founding members of the Australian Dust Removalists Association (ADRA).

LEAD TESTING

Because Lead is cheap and useful, it is found in many products and places in the environment. Over the years large amounts of dust collect in your roof space, often containing lead; we could be talking about your attic right now!

INSULATION REMOVAL

We cannot put enough emphasis on the immediate benefits for your family and the long-term benefits for our environment from insulation removal and replacement. It’s a smart move for everybody.

INSULATION

Insulation is a cost effective investment to improving your home’s overall energy efficiency and result in dramatic reductions on your energy bills. Some types of insulation can also make your home more soundproof.